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IT Management

Reliable IT management that keeps your business secure, connected, and productive.

OVERVIEW

Our IT Management service is designed for small and medium businesses that want enterprise-grade reliability without enterprise overhead.

By combining proactive monitoring, patching, and endpoint management with modern network security, extended detection and response (XDR), and hardware procurement, CyberGrape delivers a complete IT function tailored to your needs. Whether you’re looking to offload day-to-day IT operations, modernise your infrastructure, or strengthen cyber resilience, our IT Management service keeps your technology running smoothly – and securely.

Cyber threats are evolving daily, and attackers don’t wait for businesses to “catch up.” Penetration testing helps you:

Identify vulnerabilities in real-world conditions

Validate security controls and ensure they work as intended

Meet compliance requirements for frameworks such as ISO 27001, PCI DSS, and SMB1001

Reduce risk exposure by fixing weaknesses before they’re exploited

Provide assurance to customers, partners, and insurers that your business is serious about security

Why CyberGrape IT Management?

We use best-in-class tools and partnerships to deliver an IT service that goes beyond the basics. This mix of proactive IT management, advanced cyber security, and reliable hardware supply means you get an IT partner who can scale with your business.

NinjaOne

Unified endpoint management, patch automation, and device monitoring to reduce risk and keep systems up to date.

Cisco Meraki

Cloud-managed firewalls, Wi-Fi, and networking that give you visibility, control, and secure connectivity.

Extended Detection and Response (XDR)

Endpoint protection that stops malware, ransomware, and advanced threats before they cause disruption.

Hardware Procurement

Access to business-grade laptops, desktops, servers, and network equipment with vendor-agnostic recommendations.

What’s Included

Proactive IT Operations

  • Endpoint monitoring and patching (Windows, macOS, Linux) via NinjaOne
  • Device onboarding and lifecycle management
  • Automated alerts and remediation to minimise downtime

Network & Connectivity

  • Cisco Meraki firewalls, Wi-Fi, and VPN solutions
  • Secure, cloud-managed networking with centralised visibility
  • Configuration and policy management aligned to best practice

Cyber Security Built In

  • Extended Detection and Response (XDR) for advanced threat protection
  • Security policies and configuration standards applied across all devices
  • Integration with broader CyberGrape services (vCISO, Vulnerability Assessments, CWOF)

Hardware & Procurement

  • Sourcing business-grade laptops, desktops, servers, and networking gear
  • Vendor-agnostic recommendations to fit budget and requirements
  • Support for rollout, configuration, and lifecycle management

Benefits of IT Management

All-in-one IT partner – operations, networking, security, and hardware in one service.

Always up to date – automated patching and monitoring reduce downtime and risk

Secure by design – built-in XDR and firewall protection protect people and data

Flexible and scalable – service tailored to your organisation’s size, needs, and budget

Better ROI – avoid over-purchasing or under-securing with vendor-neutral advice

Take the stress out of managing IT.

With CyberGrape’s IT Management service, you get proactive operations, secure networking, and expert procurement – all backed by modern tools and enterprise-grade security.

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